Running your day
Your diary, your door policy.
Some clients cost you money. Block them and they can’t book online, while their history stays on file.
One block list Online booking closed History kept No awkward message
In detail
Your diary, your door policy.
01
Blocked, not deleted
Their profile stays, marked Blocked, so you keep the record of what happened.
02
Booking closed
They can no longer book through your website or your booking link.
03
You still see the numbers
Total spend, average spend and days since their last booking stay on their profile.
04
Space for regulars
Repeat no-shows stop eating the slots your good clients want.
Block clients
How it works.
Block in a tap
One toggle on the client profile.
Online booking closed
They can no longer book through your website.
History kept
Notes and past bookings stay on file if you unblock later.
Your block list
One list, quietly kept.
Add a client in a tap
Your blocked list lives in one place. Add or remove anyone, any time.
No message, no scene
Solo does not tell them. Online booking simply closes for that client.
Reversible in seconds
Take them off the list and their access comes straight back.
What our customers say
★★★★★
“I have not had a no-show or any problems since starting with Solo. All of my clients absolutely love using my booking website and I would never go without now.”
Charley Jones
CK Beauty · Nails, lashes & brows
FAQ
Questions, answered.
What happens when I block a client?
They can no longer book online through your website or booking link. Their profile stays, marked Blocked, with all their history and spend on it, and you can unblock them any time.
Will they know they have been blocked?
Solo does not send them a message. Blocking simply closes online booking for that client.
Why would I block a client?
Repeat no-shows and late cancellations cost you money and take slots your regulars want. Deposits stop most of it, and blocking handles the rest.
Can I undo it?
Yes. Remove them from your blocked clients list and their booking access comes straight back, with all their notes and history intact.
Protect your time and your income.
30-day free trial. No credit card required. Cancel any time.
Pricing
Simple pricing. Everything included.
Every booking feature is included in one plan. No per-booking fees, no commission, no add-ons.
Most popular
Website & Booking System
Everything: website, bookings, payments and marketing in one.
£30 / mo
Try for free → Professional website & Google listing
Booking page & calendar
Deposits & cancellation fees
SMS + email reminders
Card payments & tips
Marketing, loyalty & referrals
Move in from any marketplace
Salon
For a team sharing one diary and a front desk.
£30 / mo per seat
Talk to us → Everything in Website & Booking System
A login and calendar each
Roles and permissions per person
A price per person, per service
The team calendar for the whole floor
Priority human support
Just starting out? Message us on WhatsApp to see if you qualify for our Starting Out discount.
Ready to grow your business?
The all-in-one solution that simplifies running one. Try Solo free for 30 days, no credit card needed.
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